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April 28, 2009

Links for 2009-04-27 [del.icio.us]

  • Jakob Nielsen on the BBC's snappy web headlines | Media | guardian.co.uk
    But the BBC has a distinct cultural advantage over its newspaper-rooted rivals; those websites have reluctantly had to replace their carefully crafted witty or pun-filled cryptic headlines with more search-friendly web terms, but it has taken some time. The Sun website still often refuses to do it, claiming that its headlines are a major attraction for its readers and a distinctive part of its editorial package. That's true, but it's a risky strategy where every last SEO tweak means traffic.


April 27, 2009

Links for 2009-04-26 [del.icio.us]


April 26, 2009

Links for 2009-04-25 [del.icio.us]


April 24, 2009

Links for 2009-04-23 [del.icio.us]

  • Emily Bell: Channel 4’s quiet success story
    It's possible you won't have noticed a great deal from the 4iP project, C4's funding scheme to create a new ethos of public service in new media. But it has become the unsung success for C4 over the past six months. Tom Loosemore, Dan Heaf and the 4iP team deserve significant credit for showing the BBC how to approach a new model of public service provision.


April 22, 2009

Links for 2009-04-21 [del.icio.us]

  • Glyphish — Icons and resources for iPhone developers
    iPhone toolbar icons are 24-bit PNGs with an alpha channel and dimensions of about 30 × 30 pixels. The icon’s mask (the parts of the image which aren’t fully transparent) is styled to create the normal and active button states. This works the same way for both Toolbar (blue bar, as in Safari) and Tab Bar (black bar, as in the iPod app). Your icons don't need to contain color or have the gradient style applied to them manually — just make them monochromatic and let iPhone take care of the rest.
  • OPEN Forum | | The Art of Commercialization
    Excellent post outlining how technology companies need to create products for customers in order to be investable, and need to change their cost-plus attitudes and look instead at what the investor is getting tomorrow, not what it cost to get there beforehand.
  • Hotel Arts Barcelona: A Luxury Hotel in Spain
    Lovely.


April 17, 2009

Magnetism explained beautifully


Magnetic Movie from Semiconductor on Vimeo.

If you're a science teacher trying to explain magnetism, you could do a lot worse than showing this beautiful animated film produced for Channel 4 with Arts Council England. As the blurb says:

"Are we observing a series of scientific experiments, the universe in flux, or a documentary of a fictional world?"

Plenty of other vids for scientists, geographers, writers over on the Vimeo site.

Update: Worth reading the comments underneath, reiiterating why finding knowledge on, say, magnetism is increasingly easy but gaining a foot in the door of learning about this might still require a talented teacher with an inspiring vid to kick things off.


April 15, 2009

Creativity as an egotistical, solitary, (profitable) endeavour

Colin asks on 38minutes whether good design could save newspapers, having spent six minutes watching Jacek Utko's TED Talk about his own redesign revolution throughout Eastern Europe. But the talk raises another, more widely applicable point in creativity: working alone is often better than working as a team.

Utko's principle point is that by handing power over to the designers, newspapers can change their whole recipe, from writing and editorial to the type of person, the demographic, that reads the paper. But he also makes an interesting point, particularly interesting for me in the light of the two posts I've recently written on the processes for encouraging and management of creativity:

"I'm not going to tell you stories about teamwork or cooperation. My approach was very egotistic [sic]. I wanted my artistic statement, my artistic interpretation of reality... We were experimenting... and we had fun."
2"25 into the film


The idea that the best creative thought can come from not working in a team, from not working collaboratively, but is derived from solitude and being headstrong with one's peers, pushing one's own ideas through regardless of whether "the team" feels comfortable with it is, in many education circles (and professional ones), treated as a selfish, dirty, shameful notion to possess.

Yet, it's not the first time I'm hearing this. John Cleese makes the point that we all need to carve out private time for creative thought, free from the distraction of naysayers and, er, Twitter. And last year, as I worked my way through Gordon Torr's Managing Creative People, I was well aware that throughout history the best creative solutions to challenging problems have come from individuals working in isolation or skunkwork groups working away from the main part of an organisation.

All too often we fall for groupthink, a magnolia shade of creativity where everyone is happy with the outcome. What one ends up with can often be the result of a process with which everyone was delighted, but a result which is vaguely unsatisfactory for all concerned.

Consultation and speaking with others is important, but often when it comes down to the execution of an idea it's the solitary craft of creativity that makes something exciting, groundbreaking and, yes, something which someone, somewhere won't like.


Links for 2009-04-14 [del.icio.us]


April 14, 2009

Links for 2009-04-13 [del.icio.us]

  • The Mobile Web pulsates and grows daily
    The following table shows the top 10 countries by the number of paid advertising banners delivered in each: 1. Indonesia: 4.4 billion (23% growth) 2. India: 842 million (16%) 3. United States: 527 million (38%) 4. South Africa: 428 million (-8 %) 5. Egypt: 162 million (8 % ) 6. Romania: 161 million (9 %) 7. China: 130 million ( 67% ) 8. Philippines: 125 million (8 %) 9. United Kingdom: 113 million (54 %) 10. Bangladesh: 112 million (-16 %)
  • 280 Slides - Create & Share Presentations Online
    280slides.com let’s you create beautiful presentations, access them from anywhere, and share them with the world. With 280 Slides, there’s no software to download and nothing to pay for – and when you’re done building your presentation you can share it any way you like.
  • Buy Original Oil Paintings online; Leading British Art Gallery
  • Google Maps - Phallus
    An 18-year-old has secretly painted a 60ft drawing of a phallus on the roof of his parents' £1million mansion in Berkshire. It was there for a year before his parents found out. They say he'll have to scrub it off when he gets back from travelling.
  • Guest post: An Open Letter to Alistair Darling and Lord Drayson: Put £100,000 into 10,000 startups
    What is urgently needed in the UK - in order to promote entrepreneurship and encourage innovation - is funding at the very earliest stages. One of the major drivers for Silicon Valley’s success has been the readily available, quickly raised seed capital. Its not uncommon, even in today’s funding climate to find start-ups funded with $500K in a matter of weeks by angel syndicates led by an agile tech VC.
  • Nuclear weapons fears over North Korean missile test | The Sun |News
    Best headline this year: It's all gone Pete Tong in Kim Jong Taepodong ding-dong
  • iTunes Store - Decibel meter
  • BBC NEWS | World | Africa | Somalia's text message insurgency
    The middle lieutenants get their orders through text messages, or phone calls from recognised voices, giving them proof the instructions are coming from the right person. The leaders of al-Shabab are called "emirs" and they do not usually come from the region they administer. The emirs are said to use text messaging systems daily. The mid-ranking emirs and foot soldiers are given prepaid phone cards to carry out their day-to-day operations. Text messages are also used to threaten those al-Shabab believes oppose them. Anyone who ignores these warnings is likely to receive a visit from the gunmen.


April 13, 2009

Links for 2009-04-12 [del.icio.us]


April 12, 2009

Mark Earls: Why are good ideas important?

Many people think that those who like change are diseased with neophilia, instead of concentrating on the things that matter in the here and now. On the face of it they're right. Most new ideas fail. But Mark Earls' PSFK presentation last month puts forward a very good case for why ever-seeking change is a Good Thing.

Earlier, I blogged a short talk from John Cleese outlining the physical and emotional conditions of coming up with great ideas. Here, Mark concentrates more on processes you can employ all the time, strategies even for your organisation or yourself.

Even small changes end up normally taking generations to happen. Heinz took 123 years to turn the label on their bottle around to the 'right' way - because we need to store our bottle on its lid to get any out [compare the old bottle with the current one]. They had spent many creative conversations debating it, but had never turned that into action.

New ideas help us test our old ideas
The lesson here for me is that we need to test out our own ideas first, before convincing people that they might be worth trying. Just do it, rather than think about stuff in the abstract. Mark picks up on an interaction between Lloyds' innovation blokey and the peer-to-peer lending bank, Zopa. The Lloyds man asked: "Would my market be changed by peer-to-peer banking?" This wasn't the first thought of the guys creating Zopa, who saw banking as about people, money as a means to be entertained and live better, money as a social experience. The man from Lloyds, when thinking about Zopa, saw it as a bottom-line business. He missed the point and as a result missed an opportunity to see the real threat to their business: not understanding how people relate to each other around money, as well as how they relate with money itself.

Explore the future
Ogilvy's website runs with a tagline from their founder:

"Encourage innovation. Change is our lifeblood, stagnation our deathknell."


They run Ogilvy Labs where they can play with unknown stuff and let their clients see what could happen. This is all done on the basis that you won't know what they future might hold until you play. It's the concept I've battled to get across with naysayers of new technologies (and pedagogies) in the education world: "You don't know what you don't know you don't know."

Everything's hacked
It is now rare or unlikely altogether that there is such a thing as an original. 90% of products fail in their first year in the UK and given that most new products are modeled on old ones, this will not change any time soon. There are two main things to bear in mind when hacking someone else's stuff:

  • Improve or adapt (read the history of the board game Monopoly, and how the serious Quaker version of Monopoly which was designed to teach the shortcomings of desiring too much property was made better and more entertaining by the Parker Brothers). Nearly everything out there is a hack, something that's been broken up and made better.
  • Reapply from the outside - take something from one market and apply it to your own. Notice everything and ask yourself "what's the offer here to solve a problem?"


Embrace opportunities when they come up
We sit on opportunities, keep them secret instead of doing something to get it out there. One of the hardest things to do is make quick decisions when subject to an overwhelming (and often limitless) choice. Delve into 20 minutes of Barry Schwartz on the Paradox of Choice to understand this one. Yet, when a photographer is faced with 20-50 versions of the 'same shot', they are uncannily quick at ascertaining which shot is 'the' shot. Try it yourself - lots. Like a photographer, quick innovative thought takes practice (and occasionally getting it wrong) before being a creative bone you can rely on.

Entrepreneurs in this way have "memories of the future" - things feel familiar the first time you see them because you're constantly thinking about change.

Make your company more interesting
Change is fascinating, challenging, interesting. Making your workplace interesting will make people want to work there more and better. Logical, really.

Creative next steps
When you're faced with a challenge, a potential outside change, a new idea, ask yourself the following questions, and ask those around you, too:

  1. What does this challenge?
  2. How can I participate/play?
  3. What's the offer in this thought for me? (not if they're right or wrong)
  4. Where do these things suggest things are going? and what can I do now?
  5. How might engaging with this make people's jobs more interesting?


Links for 2009-04-11 [del.icio.us]


April 11, 2009

Links for 2009-04-10 [del.icio.us]


April 10, 2009

Links for 2009-04-09 [del.icio.us]

  • Web search at the BBC: Part 1 - The beginning is the end is the beginning - currybetdotnet - 25 March, 2009
    A series looking at the history of the development of the BBC's web search service.
  • Free delivery worldwide on all books from The Book Depository
  • MPs' Expenses on Google Maps
    Tony Hirst takes Guardian Open Platform data and more from MySociety's TheyWorkForYou and creates a map showing the anomalies in MP's expenses.
  • Defogger
    Feed it a news article, blog post, or press release, and Defogger will present you with an enhanced view of the people, organizations, and relationships described in the piece.
  • Nine Inch Nails iPhone App Extends Reznor's Innovative Run | The Underwire from Wired.com
    The free Nine Inch Nails app, scheduled for release as soon as it gets final approval from Apple, is a mobile window on all things NIN: music, photos, videos, message boards, even — thanks to a GPS-enabled feature called Nearby — the fans themselves. Nearby is "kind of like Twitter within the Nine Inch Nails network," says Rob Sheridan, Reznor's long-time collaborator. "You can post a message or a photo by location, and if you're at a show you can see conversations between other people who are right there."
  • Facebook Connect: Your Invitation to the Party « The Engaged Consumer
    with Connect comes data. Your ability to listen and learn as an organization is significantly enhanced when the technical handoff between Facebook servers and yours happens. What if the Mashable party went on indefinitely (I felt like it might at some points) and you never adapted your room to be more reflective of partier’s preferences or need - or even just freshened things up a bit? If you don’t have the data, you won’t have the visibility into individual behavior on a quantitative or qualitative level. You won’t learn or adapt as effectively, and you’ll start sounding like that boorish guy who’s always at the party saying the same things. Yes, we’ve heard that story about how you went bungee-jumping in Cancun eight times, thank you very much.
  • HANSARD 1803–2005
    This site is generated from information from Hansard, the Official Report of debates in Parliament. Information presented here is generated from the publicly available XML files. Material on this site remains under Parliamentary Copyright. Within these copyright constraints, you are encouraged to use and to explore the information provided.
  • Protests in Moldova Explode, With Help of Twitter - NYTimes.com
    The sea of young people reflected the deep generation gap that has developed in Moldova, and the protesters used their generation’s tools, gathering the crowd by enlisting text-messaging, Facebook and Twitter, the social messaging network. The protesters created their own searchable tag on Twitter, rallying Moldovans to join and propelling events in this small former Soviet state onto a Twitter list of newly popular topics, so people around the world could keep track.
  • Mash the State :: Getting government data to the people
    We are a grassroots campaign to encourage UK government and public sector organisations to make their data available to the general public.
  • ilikethispoem
    Lovely collection of poetry with superb audio of the poets reading their own stuff
  • Poetry Archive
    The Poetry Archive is the world's premier online collection of recordings of poets reading their work.
  • Making the web pay | The end of the free lunch—again | The Economist
    Business models in a world where free is a hard price to beat: “IN RECENT years, consumers have become used to feasting on online freebies of all sorts: news, share quotes, music, e-mail and even speedy internet access. These days, however, dotcoms are not making news with yet more free offerings, but with lay-offs—and with announcements that they are to start charging for their services.” These words appeared in The Economist in April 2001, but they’re just as applicable today.
  • Mothers: don't let your children grow up to be game developers
    An article covering one games exec's desire to see all his employees work no less than 60 hours.


April 09, 2009

Teens' media literacy leading to mass political action

Well, it's not Twitter and Facebook but the cunning means through which over 10,000 young Moldovans managed to reach out to each other through the services.

By harnessing a unique tag for their protests it was easy for the mass to get together at the same place, same time, for the same purpose. My question: how many of Britain's young people would a) know about the existence of Twitter, b) know what a tag is and c) how they could use a tag to convene a protest or campaign?

It kind of puts into startk context the English Government's plans to 'teach Twitter' and the perhaps better-formed plans of the Scottish Government to include text messaging and social networks language in the fabric of language teaching and learning [pdf]. Read more on the NYTimes. Pic from Flickr's own blog post on the photos captured.


Links for 2009-04-08 [del.icio.us]

  • Guitar Hero leads the way as Ollie introduces classes to 'edutainment' - Scotsman.com News
    "It costs about £250 per school, plus a video game, for a whole term's work," says Karen Robertson, a quality improvement officer who works in information and computer technology for East Lothian Council. "Games are very relevant and motivating for children. And it's a real cross-curricular thing – a lot of schools have been using the Guitar Hero project (where pupils form their own virtual rock bands] in different lessons. They learn about geography by planning world tours, merchandising, even relationship building. A lot of bands would break up, then reform. "The way that we approach it is that the game is a type of stimulus – it's fun, it's something that they enjoy." Andrew Gibson, 12, who is in his first year at Musselburgh Grammar, says the fun factor makes him work harder
  • Sprint (software development) - Wikipedia, the free encyclopedia
    Sprints are organized around the ideas of the Extreme Programming discipline of software development. The sprint is directed by the coach, who suggests tasks, tracks their progress and makes sure that no one is stuck. Most of the development happens in pairs. A large open space is often chosen as a venue for efficient communication.
  • TweetyHall (TweetyHall) on Twitter
    Getting politicians out of the Town Hall and onto the Tweets


April 08, 2009

Dopplr's Matts on designing sites that no-one has to visit

Matts from Dopplr

Over on 38minutes, the creative community I helped create for Scottish and Northern Irish webpreneurs, I've been blogging a lot about what makes online services, communities, apps and APIs attract, retain and turn into some kind of value the interactions of the people out there.

The last post I wrote was a summary of some gems of wisdom in the two Matts (Biddulph and Jones) behind travellers' site Dopplr.com, lifted from the transcript of their talk at last year's dConstruct conference (you can listen along, too). Here are my own highlights that potential 4iP developers and those working on web-based services for young people might bear in mind as they develop their ideas and products:

On a web of data

"Find one bit of catalytic information that you can inject into a bunch of other arenas."

"Flickr is a mainframe. It's a big, giant machine that stores loads of stuff, and by storing lots of stuff in the same place, we get economies of scale out of it.

"And from there, we come to pretty much where we are now, which is having seen the power of combining massive amounts of information from many sources—the enormous, sort of easy group-forming power, the zero-coordination power of things like tagging, and linking, and all these things used properly—is we get to this realization of the original vision of the web, which is the web is not just a sort of teletext or view data system.

"It's a web of data. It was designed as that right from the start. And everyone's dear friend Tom Coates talks in wonderful detail about the way that we are now starting to design not just for our web sites, not just for that little bit you're seeing in your browser, but for the re-use of data, and realizing that data crosses the boundaries of sites. And sites open up access to that data and allow the easy recombination of it with other sites, are themselves benefiting from it.

"And to quote another of our—this is a friend's quote, a talk, by the way—another of our respected friends, Matt Webb. He's been talking recently about movement as a paradigm for the way the web is going. "So the web, when we started out, the web was a physical thing. You went to a site, you hang out on a forum. We had destinations, and people tried to build portals, places that could be almost physical sort of arcologies—places you could go and put your online life.

"And then we moved from this web page era into the era of web applications—the sort of the power-lifter, the Internet as magnifier of your individual capabilities—gives you superpowers and power-ups, and lets you do things over great distances, access knowledge that you can't immediately access from your physical environment.

"And that's the stuff that's evolving now. But as we are able to move from site to site, we get away from the arcology—the individual approach to sites. We are moving around sites, as is our data. And something that Matt said in a presentation recently, which I think is a really wonderful concept, is that your web service is a finite-state machine that executes on your users."

On distributable media

"A guy called Martin Lindstrom said, "The genius of a coke bottle is when it smashes into a thousand pieces, you still know it's a coke bottle.""


On delighters

"...Delighter is a world that I learnt from a guy who used to run the W Hotels in New York and in San Diego. And he used to say that delighter is a term evolved from the hotel industry or the hospitality industry. Where you put something into somebody's experience or into a room, but you do it in such a way that it creates nothing but absolute joy and delight.

"And the example that he used, which stuck with me for ages, was the rubber duck. If you go into a hotel room and there's a rubber duck already in there. You will go, "Oh, rubber duck. Cool." If you go into the hotel room on your second night there when you had been shopping all day and it's been raining. And you are naked and you really want to bat, and there's a rubber duck. You will be incredibly delighted. At least that's the theory. So we are always trying to find the rubber duck that we can put into the experience where we can.

"And one of the things that I really like about the logo is that, almost entirely dependably, people don't notice that the colors are changing until like two or three months in. And they go, "Oh! The colors are changing. Why are the colors changing?" And you set up all your vanity alerts on Dopplr on surmise and things like that. And they go, "Oh, just nice, the colors are changing" and, "Why are the colors changing?"

"So then we go and talk to them and say, "Hey, this is why the colors are changing. It reflects what you are doing around the world. And these are city colors that are referring to where you are around the world. They go, "Ah, that's really nice. I really like that."

"And then apparently another month later they go, "And you did it in the favicon.""


On the language of 'Friends'

"But the thing that's kind of bubbling up in my mind is that soon, we may have to kind of say this: that a lot of the reasons that we are tying up ourselves in knots is because of language. Because so much is tied on to the notion of friendship, the intimacy, the kind of transitiveness of friendship, what you're able to share, and what you wouldn't with certain people. And then how does that move to friends of friends?

"And all of the things that he was talking about—I mean, very fantastic things to be able to do with information. But using that word "friend" just kind of takes it to something in our monkey brain, kind of just goes, "Oh, I need to collect a dollhouse of friends, or I need to be very careful about how I handle this."

"So I'm kind of thinking very carefully about this at the moment. One of the things that we started off at Dopplr—when we started off Dopplr, we tried to keep to it—is that we never use the word "friend." We always talk about the informational relationship. We talk about the kind of switchboard pipe that you're connecting to somebody that you trust.

"And we talk about the information that's going, and we talk about the level of trust, and we talk about what's going to happen, but we don't judge whether that is your friend, your bank manager, your boss, your archenemy, whoever it is. And it just makes life a hell of a lot easier."

Really. Seriously. If you're making any kind of online platform in the coming months go and read/listen to it all. I'll be asking questions later... ;-)

Other posts you might like:

Pic from dConstruct 2008


March 24, 2009

Links for 2009-03-23 [del.icio.us]

  • Greenme: Sustainable Living Blog
    “The Trip Advisor of the Green World” GreenMe is your trusted source of information and advice for greener living. We have practical guides, blogs and Ireland’s biggest green business directory.
  • THRU YOU | Kutiman mixes YouTube
    Incredible music mixing on YouTube from Francophone muso-geek


March 21, 2009

European Newspaper lobby: "Google News are thieves". Jings

Newspapers Closing speeches are an opportunity to look forward to what we do next, and at the EU Commission's conference on media literacy and copyright I, for one, was relieved that our Chairman and film legend Lord Puttnam reiterated, albeit far more eloquently, what I had been proposing yesterday: that copyright in a digital age is worth less than ever before. Content producers had to be prepared to look at fresh ways of getting their stuff to as many people as possible, but finding new ways to pay for it. It was all going so well.

Then the European Newspaper Publishers' Association's Vice-Chairwoman Margaret Boribon took the stage. No wonder Europe's newspaper industry is screwed.

Three points stood out as showing that the European's press's stewards are stuck well behind the digital divide, Boribon neither being prepared to look at fresh models of publishing and content production, nor having any understanding of what opportunity digital media has opened up since the Cluetrain Manifesto.

Firstly she proclaimed that the press only have a window of a few hours a day to maximise monetisation. This reveals that at a systemic level within the European press lobby, "online" is something you add on because you feel you have to, not the core of your news operations. It's worrying if such a lobby is squeezing any cash or time out of taxpayer's money through an entangled and complex EU bureaucracy, as they're quite clearly spending it on the wrong part of the newspaper business: paper. Newspapers now should be about providing wholly free-to-the-user, full feed content on the web, not stuck behind a subscription service (one exception could be the FT and WSJ's financial news subscriptions, paid for out of expense accounts rather than individuals' pockets). More than that, though, they're about providing web-first news - don't make me wait to see your stuff when you finally get around to publishing on paper. It doesn't matter if you don't want to do it that way - your competitor(s) already are and your stubbornness will simply destroy what little chance you have to catch up. When you're producing paper, it's increasingly for those of us who want the colour features, the photography and for those who aren't on the web (yet).

Google News and aggregators are 'thieves'?
She also branded Google News as 'thieves'. Extraordinary. They "steal" her newspapers' content and surround it with their own Google Adsense ads (she made a point of highlighting this evildoing). European newspapers should be thanking Google and sending them an annual Christmas card for the traffic they shove their way. They should also be using Google's unbeatably personalised ads on their own sites, paying a small cut to Google for managing their ad sales department (allowing you to get rid of a few of those employees in the process) and, along with bloggers who cite your stories and link back, you might want to thank them for taking on part of the cost of distributing as well as marketing your content.

The final element of her tirade of falsehoods was that EU structures could and perhaps should be used to reinforce (i.e. give subsidies to support) the trade of journalism and its broken business models, for journalists she represents and who I can only presume agree with her view that the craft they were happily doing last century hasn't changed, and that the public still want their 'expertise' more than some phony blogger or community site. She clearly didn't understand that increasingly we don't trust journalists (or politicians, or bankers) half as much as we trust our friends and long-term relationships with our favourite bloggers. She also hadn't picked up that not only the final product is under threat from regular Joe producers, but the processes of journalism are opening up, too. It's not just Google search that allows us to factcheck the factcheckers. With the Guardian's release last week of the Open Platform we can have access to all the data sources that, traditionally, made up the secretive black book of contacts and information of the old hack.

Until today I had never heard of the ENPA. If its spokespeople and lobbyists continue to peddle such chuff in the future then I will be head of the queue (well, just after Jarvis, McIntosh, Loosemore, Locke, Shirky and most of the people I'm lucky enough to work with)  to watch yet another swift redundancy in the newspaper business: the ENPA.

Pic: Newsprint


March 19, 2009

How to help people better use the net - go to them, let them copy, open up

Smoking and texting Tanya Byron reckons we're guilty of Ephebiphobia, the fear of young people, as we incarcerate our young people in their bedroom prisons and replace the dangers of the street corner with risk-taking on unbridled access to the net. Worse still, the challenges raised by the continued lack of interest we take in our children's use of the net are coming back fast to create broader challenges for society.

The reaction to this might be 'teach the kids and teach the parents'. But we're now in an era where it's not so much about signposting where to go on the web, but teaching society how to navigate the net without even a map.

For years now, parents (and by default most educators and decision-makers) underestimate what young people do online. While most adults think youngsters spend somewhere in the region of 18.8 hours per month online, the reality is that UK kids are averaging 43.5 hours a month. Only four of those hours are spent using the net in schools, the rest is mostly unaccounted for on mobile phones and at home in those bedroom prisons. What's going on in those remaining 24.7 hours each month is unknown. The people with the media literacy challenge are not just young people - it's adults, too, who lack the basic alphabet of understanding that's needed to bottom out responsible, creative, enjoyable and engaging use of the web by us all.

Gen-Y doesn't exist
We know from research, anecdote and a cursory glance across Bebo or Facebook profiles (I've probably viewed close to 15,000 in my previous work with Learning and Teaching Scotland) that we are wrong to annoint youngsters with some sort of technological superiority through lables such as the "Google Generation", "Gen Y" or, my pet armageddon, "Digital Natives".

Firstly, we know that while young people are taught how to swim in the safe goldfish bowl of school and private intranets, often by educators who themselves have a filmsy idea of how to operate in that arena, they are completely incapable of operating safely and responsibly in the oceans of the web. If young people are to learn how to upload and download information responsibly then they must be allowed to play with their technologies with the lifeguard of the educator to drag them back to safety when they start to falter. Filtering these technologies serves only to compound the ability of the educator to work with the youngster on media literacy, and harms us all in a wider sense.

Secondly, we romanticise the technological creativity of our youngsters online. While large numbers now upload material online (close to 78% of teens according to most recent research) most of this material is photographic - i.e. mobile snaps from nights out. Creating and publishing original narrative, original code or Facebook apps or even mashed up video or code is not currently a regular pass-time of you average British kid, though we are beginning to see valiant efforts to make this process of creation-publication the norm in our schooling.

2929411771_690e0352b8_m However, most don't come close to the kind of creativity illustrated by a young Mark Zuckerberg, pictured, who avoided his near flunk at Harvard art class with some online creativity, a story recounted by Jeff in WWGD. With a few days to go until his final exam, for which he hadn't done any work (well, he was creating his $15b company), he created a site with copies of the artwork that was likely to appear in the final exam, put in some comment boxes under each one, and let his fellow students know that he had created a collaborative study guide. All they had to do was fill in the blanks. Not only did a cheeky Zuckerberg pass with flying colours, but his classmates also did better than normal thanks to their formative assessment that Zuckerberg offered them.

But here's the tough question Jarvis doesn't ask: how many youngsters actually do that, or even think of it as a possibility? Today's literacy benchmark is copy and paste. A media literacy strategy, instead of talking about how we block copying and pasting, and enforce filtering, rating, copyright and IPR restrictions, could begin the hard work of illustrating how copy, paste, open sourcing and creative commons-ing can lead to much better content and information for all.

The challenges of attracting attention to these challenges with a public that's hard to get

The biggest challenge for a 'strategy' like this is that it's incredibly hard to a) attract young audiences b) keep them and c) turn that into some form of value. Channel 4's arguably one of the best broadcasters in the world at doing this, and with 4iP and Channel 4 Education's work online, we're attempting to work out how we replicate television's success at 'reach' to this group online, on mobile and in socially connected games.

Matt Locke and I have been playing around with Dave McClure's Metrics for Pirates in our work with independent companies to push them to think about those questions: how are you going to attract people, how are you going to keep them, and how are you going to turn that into some sort of value? Matt came up with a strong reduction of this, and I made it look less pretty but more utilitarian by insisting on a timescale for each metric. Take those three questions and apply them to what we know about online community uptake (that 90% lurk, 9% will follow regularly and 1% might contribute something) and we end up with a roll-your-own site metrics table:

One Page Metrics.018

To help see it in action I made one up for YouTube, had they approached 4iP a few years back for funding. It shows how a site that "gets people to upload videos" has added a lot of small ingredients to the recipe to take people on that more-complex-than-it-looks journey to uploading a vid. It still takes great ideas and a strong awareness of the potential of different technologies and techniques (RSS, Ajax, email, marketing, business development, cloud computing) to be able to fill it in and act on it, and this is where we might just see some problems in our institutions and schools. The knowledge and understanding just isn't there in enough quantities to high enough a level.

Our well-meaning institutions are another obstacle in the process
One could even go as far as saying that it would be counter-intuitive, professionally suicidal even, for institutions to seize this opportunity to engage with young people - any people - in this kind of open, copiable, distributable, redistributable, changeable, alterable way. Jeff Jarvis is right:


"Industries and institutions, in their most messianic moments, tend to view the internet in their own image: Retailers thin of the internet as a store... Marketers see it as their means to deliver a brand message. Media companies see it as a medium, assuming that online is about content and distribution...
"The internet explodes [this notion that industries and institutions have some point of control over people]. It abhors centralization. It loves sea level and tears down barriers to entry. It despises secrecy and rewards openness. It favors collaboration over ownership. The once-powerful approach the internet with dread when they realize they cannot control it."


As a starting point, therefore, media literacy begins with much more communication between young people and adults when we're taking decisions on how we proceed. There are three main areas that need tackled first:

1. Filtering needs to be a joint-decision activity
Who defines 'safe' in the large grey area where user's own discrepency is accepted as the main tool of judgement? Who decides what 'Bad Content' might be (a phrase used in the context of a presentation at the EU Media Literacy conference)? Who decides if content is culturally acceptable or not within a geographical area, and why should I as a Brit have to have an internet that is culturally adapted to the country in which I find myself, while I and my judgements remain coloured by being British? Filtering is the poor cousin of film classification, something invented as a solution for atoms crossing borders, not digits.

While filtering illegal content is a no-brainer, we need to assume the rest is whitelisted and have conversations about those where we're less sure. Blocking the unpopular but legitimately published free speech of bloggers, for example, is plainly wrong and not an option any more.

Neither is it an option to create 'safe havens' where we expect people to come along and get 'safe' stuff. Glow, a national intranet for schools, thus far comes over as this, although the desire for it to 'leak' out onto the web is becoming clearer. But I feel it needs to take a leaf out of the book of, say,

Battlefront, an education project designed to encourage more young people to campaign on important issues. It consists of broadcast and social media 'authored' elements on the web, rooted in getting people to think about campaigning, but gets huge amounts of traffic from being distributed around the web, in as many parts of it as possible. Traditional education would have you "Come to school", broadcaster's to "their channel" - it's got to be the opposite, modeling good online behaviour by providing different contexts for the same material, different discussions, setting off new trails amongst users.

2. Parents need to understand better what's going on
I'd disagree with some speakers' assertion that "most learning goes on in schools", at least in relation to learning about internet use. On average only 60 minutes per week per pupil is spent on the net in school, compared to 1340 minutes per week at home.

Yet, only a third of parents in UK befriend their offspring (and what about the 'real' profiles where youngsters go and live their 'real' lives away from the old folks?). While 80% of parents feel sure they know what their offspring are doing online, only 30% of the offspring think so. We see a gross lack of communication between students and teachers, even when they are fighting the same cause. British parents in particular are poor at understanding what they're children do online - this means parents and educators need to speak more with the youngsters in their lives.

We also need to make sure that we don't demonise anonymity on the web. For public service media, the type that makes people's lives better and draws them from one-way web to the read-write web, anonymity is often the prerequisite for stimulating and sincere discussions.

Take a look, for example, at Embarrassing Teenage Bodies where anonymity offers the chance to discuss those 'embarrassing' but pervasive issues of growing up. Or Sexperience, where people of all ages, shapes, sizes and cultures are able to anonymously tackle the myriad of issues around seual health, wellbeing and enjoyment.

On the flip-side, anonymity doesn't work for Landshare, where we want people to trade their unused land with people who can cultivate it - we need to know who people are and if they're bona fide for the safety of those involved: anonymity needs handled with due diligence.

3. Talking helps you know, but using helps you understand
We all need to get more involved in not just the theory of how these things work but in the practice too - being in and creating media opportunities in the places where we seek participation from the public or our students.

One of the biggest media literacy and digital divide challenges, now that most of the UK is online or can get online, is making enough interesting stuff for non-net-users to want to get online. That means content that empowers them more than not using it, maybe in the form of some of MySociety's projects (TheyWorkForYou or the travel maps)

To take that point of empowerment further, and to conclude, there has to be a realisation that while artists and creators of content used to have value in owning their IPR in a world of atoms, in a world of digits this ownership if IPR comes only with costs. In a digital world if you own the only version of something then, for a while, your IPR has value but, eventually, will be commodotised as me-toos appear - not direct copies, but similar and maybe even better.

If you let people copy and distribute your stuff then you're able, eventually, to reduce your overhead on marketing and distribution - your fans and copiers are doing this for you. Your challenge, should you choose to accept it, is twofold:

1. Get over the idea that your creation is the last stop of the creative bus:
People will change your message, distort it, make it worse, make it better, create something you hadn't intended - your original will always be your original, their altered version always their altered version. The important thing here is that it's as easy as clicking a link or running a Google search to find the original source and to let the user/participant make their own mind up as to which message they are more engaged with.

2. Find alternative means of being recompensed for your initial efforts
Have your original stuff carry ads or sponsorship, give away poor versions for free but top quality versions for money as eBook fans and TV companies on YouTube and social networks already do, find the George Lucas approach to making your stuff, and make your money on something else.

Pic 1: Smoking and texting

Pic 2: Zuckerberg


A 4iP take on Media Literacy: EU Commission's Media Literacy Conference, Prague

Prague in Snow I'm in a snowy Prague at the European Union Commission's Media Literacy and Copyright Conference, where the strange but predictable and slightly 20th Century juxtaposition of copyright, piracy and our 'literacy' with media is reflected in the media packs provided by the European Audiovisual Observatory.

It includes gems such as Online Games from the Standpoint of Media and Copyright Law (pdf) which makes a point of comparing video games to film, and applies the 'logic' that their copyright and distribution be controlled in the same way. Unfortunately, it fails to apply the logic in the other direction, that one where openness and free distribution bring success and riches to the likes of Playfish, a London-based social games company whose five games in Facebook's Top 10 have helped the company generate millions of dollars in revenue and funding, or to iMob, the current iPhone social game that turns over around $1m a month from its subscribers.

Other hits in store include Searching for Audiovisual Content with its openner on the "dangers of search". Anyone from social app developers to filmmakers should be hungry for open, wide and free search to their stuff. CBS worked that out halfway through the production of their video on demand website Innertube, realising that the site should probably have been called www.cbs.com/nobodycomeshere. YouTube, not Innertube, is where their audiences hang out, where their public comment on, mashup and make more engaging (for them) the content. Above all, it's where they search for it.

During the conference itself I'll be challenging these more traditional views that there is greater worth in ownership of 'stuff' in an age of digital media rather than making it easier for people to find, alter and republish.

It's in the unhandily titled Media Literacy panel, a phrase that is open to even more (mis)interpretation with 34 more nations in the room than normal. It's also up against panels on Copyright and Piracy, so a lot of the folk that would maybe benefit from a jolt of reality are likely to be having their 1999 preconceptions of media confirmed. Oh well, at least I can send them the link to my blog post of the talk. And, if they're not of the blog persuasion, they can just go and read Jeff's new book for starters, the oeuvre that's currently infecting every bit of dialogue I have on the question of what it means to be media literate.

Pic: CC of Charles Bridge, Prague


Jeff Jarvis on institutions' fear of the net

Jeff Jarvis A beauty from Jeff's What Would Google Do, currently accompanying my commutes:


"Industries and institutions, in their most messianic moments, tend to view the internet in their own image: Retailers thin of the internet as a store... Marketers see it as their means to deliver a brand message. Media companies see it as a medium, assuming that online is about content and distribution...

"The internet explodes [this notion that industries and institutions have some point of control over people]. It abhors centralization. It loves sea level and tears down barriers to entry. It despises secrecy and rewards openness. It favors collaboration over ownership. The once-powerful approach the internet with dread when they realize they cannot control it."


With 4iP we're attempting to amplify a few of those distributed gems rather than trying to ensnare them to channel4.com, better traffic and eyeballs or not. We're insisting, much to the distaste of some, on collaboration over ownership of stuff. Jeff thinks it's the right way forward. I think it's the right way forward.

What about you? What about your institutions? A few on which I'd love a discussion: BBC (especially its news), Glow (Scotland's national intranet), Scottish Government services... any more?


March 18, 2009

SICamp comes to Scotland with 4iP

Social Innovation Camp A year after the first ever Social Innovation Camp in London, Scotland's bringing the party northwards. From Friday 19th to Sunday 21st June 2009 at the Saltire Centre in Glasgow, SICamp Scotland will bring together some of the best of the UK and Europe’s software developers and designers, together with those at the sharp end of social change. I'm really proud that Channel 4's 4iP has played a central role in bringing one of Europe's top social tech events to Scotland, along with a host of other sponsors.

Until now regulars from the 'down south' tech scene (and those who could make the train/plane/hotel to London) have been able to get together have fun hacking social challenges. This June, developers from across the UK are invited to Glasgow, with just 48 hours to build some web-based solutions to a set of social problems - from back-of-the-envelope idea to working prototype, complete with software.

The Social Innovation Camp takes a set of ideas for web-based tools that will create social change and develops them over one weekend. Working with a diverse range of people, participants organise themselves into teams and help make a back-of-the-envelop idea into a working prototype - complete with working software - in just two days.

Social Innovation Camp is a non-profit company formed in late 2007 run by a small team of people based at the Young Foundation in Bethnal Green, London. They ran the first ever Social Innovation Camp weekend in April 2008; the second in December 2008. They also run a series of monthly Meetups for geeks and social innovators to share knowledge and skills. Further information can be found on the ‘About’ section of their main website: http://www.sicamp.org/?page_id=155

And for a chance to join us at the Social Innovation Camp weekend, you can enter your idea for a web-based tool to create social change through the SICamp Scotland website from Monday 30th March - we’re going to be looking for the most exciting ideas for how the web could change stuff that really matters.

Anyone can get involved: you don’t need to be based in Scotland. SICamp Scotland is supported by Nesta, BIG Lottery, Skills Development Scotland and, of course, 4iP. More on our involvement will be revealed in weeks to come. In the meantime, get your socially innovative caps on.



March 17, 2009

Who's blocked where? Two minutes research engine

HelpfulTechnology I'd hate to bore the fine readers in this establishment with yet more astonishment at the incompetence and laziness of some public sector institutions in their web filtering policies, but on the back of a comment from Peter in my last tirade, I'm encouraging as many of my British public sector chums to take part in Steph's Filtering Test Suite. It takes about 2 minutes to do and will help contribute to an overall picture of where we're at in the UK with filtering in our public institutions.

Arguably, if Steph were up for it, we could take that information regardless of where people were coming from and parse it into a beautiful open format for the likes of, well, me, to pop into glorious shaming technicolour on a Google Map. Anyone up for doing some heavy-lifting?


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