Adding to certain valid points on the discussion board, I am also thinking that Louise’s (the tutor’s) reaction was really over-the-top. Honestly, since she is well able to deal with exactly the same situation face-to-face, why now shouldn’t she just say calmly sth like “I’m sorry but this really is your task to find out. I can’t help you anymore.” Job done. bob's your uncle. No hard feelings.

Leaving the tutor's reaction aside, the likely truth is that once such ‘advice’ is given to a student, such ‘invitations’ for help will never cease...