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January 12, 2012

Influencing and persuading

This thought-provoking programme introduces techniques for managing the process of a conversation. Paying attention to process increases the ability to spot opportunities for making a difference, gain authority and ‘sell’ our ideas inside and outside the organisation.

When so much in the Library sector is changing, knowing how to assess others, see things from their perspective and take different approaches significantly enhances the credibility of library and information staff as talented professionals.

By the end of the programme participants will be able to:

  • Define influencing and the different levels of influencing
  • Set a goal and identify target(s) to achieve that goal
  • Assess their target’s perspective
  • Analyse the situation or ‘force field’
  • Recognise the difference between intention and impact
  • Decide whether to use push or pull influence in the situation
  • Identify the sources of power available to them
  • Exploit Cialdini’s six psychological principles of persuasion
  • Formulate a convincing plan to get their message across

This course is for people who are already competent communicators, but have had little or no training in influencing

Sean Murphy 

Sean Murphy, Consultant Facilitator Management and Leadership, LEVELheaded. Sean supports organisations with their leadership strategy and provides training to enhance managers’ skills such as team building, managing change, influencing, problem solving and management skills. He epitomises LEVELheaded’s ethos of a business mind with a non-profit heart.

Sample programme

  • Foundations of Influencing
    What is influencing?
    Authority versus influence
    The language of influence
    Levels of influence
    Influence is all pervasive……
  • First Things First
    Set a clear, measurable goal
    Identify your target(s)
    Understand your target’s perspective – WIIFM, the change equation
    Analyse the influencers in the situation – force field analysis
    Exercise: Intention and impact – testing our assumptions
  • Planning Your Approach
    Push and pull influence
    Making it as easy as possible
    Analysing your sources of power
    Cialdini’s 6 psychological principles of persuasion
  • Getting Your Message Across
    Building partnership – we’re in this together
    Early involvement – research, problem, solution
    The persuasiveness of body language
    Speaking benefits not features
    Not over relying on reason
  • Review and comments


 


Bringing a business mind to non-profit services

Changes in library and information services’ purchasing practices and methods of service delivery means the time has come for library and information staff to act in an even more commercial manner. Defining professional knowledge and opinions in business terms is a new experience for many in the LIS field.

This programme will enable library and information staff to discover that it’s OK to talk money in their organisation and that money talks.

By the end of this course participants will have:

  • the ability to explain and use the language of money in the non-profit sector
  • defined the purpose of LIS in commercial terms
  • described how financial reports are used to indicate the health of an organisation
  • used stakeholder analysis to decide which elements of the LIS to provide
  • distinguished between cost, price and value
  • described the main components of a business case
  • planned the case for a library and information service in terms that stakeholders, users and competitors can use to assess your proposal

This programme will be of benefit to library and information staff working in academic, school, public, government, health and not for profit sectors who are responsible for management of their service and for promoting its value to stakeholders and service users.

Please note that this programme will be designed to accommodate participants with minimal prior knowledge of finance.

Julie Hogbin
Julie supports organisations with their business strategy and provides training to enhance managers’ business planning skills such as project management, implementing change, problem solving, risk assessment, leadership and quality management. She epitomises LEVELheaded’s ethos of a business mind with a non-profit heart.

Sample programme

  • It’s OK to Talk Money
    The language of money in the public and non-profit sectors
    What does it mean to act in a more business-like manner?
    Defining library services in commercial terms
  • How Money Talks
    Reading financial statements, budgets and management accounts
    What do the figures tell us?
    Create a compelling story
    Exercise: The Case of the Orange
  • Getting Fit for Purpose
    Lens of the Customer: identify what we offer
    Stakeholder analysis: who do we need to communicate with?
  • Spot the Difference
    Cost, Price and Value:
    What is the difference?
    Why do we need to know?
    Who are we pricing for?
  • The business case:
    Its purpose
    Key elements to include
    Exercise: Metaplan an outline business case

 



January 11, 2012

Qualifications Board Meeting dates

Qualifications Board meeting dates in 2012:

Wednesday January 18th
Wednesday March 14th
Wednesday May 16th
Wednesday July 11th
Thursday September 13th
Wednesday November 14th

The Board may also approve decisions electronically between published meetings (Bye laws 67 and 76f)


Membership Application Form

To join CILIP complete and return the Membership Application Form.

 

Return your form with payment to:

CILIP Membership Team, 7 Ridgmount Street, London WC1E 7AE
Fax: 020 7255 0501

Help completing the Form

The Membership Application Form includes details about subscription costs and membership categories to help complete the form.

If you are unsure whether to join as an Associate or Affiliate member, complete our Membership category checklist.

For further assistance please email membership@cilip.org.uk or call +44 (0)20 7255 0600.

Donating to the Benevolent Fund

The CILIP  Benevolent Fund helps colleagues and their families who have fallen on hard times or have been faced with unexpected financial difficulties. You can make a donation through the Direct Debit Form. Find out more about the Benevolent Fund

Welcome pack 

It usually takes around two weeks to process new memberships. Once your membership has been processed you will receive a welcome email, then a pack in the post with your membership card and a receipt if requested.


January 10, 2012

The strategic school librarian

Strategic thinking and acting are vital to the effectiveness of the school library. Many school librarians work mainly at an operational level, thereby limiting what the school library and librarian can achieve. These libraries are often understaffed and it is vital to keep the library running smoothly, to support students and staff. Becoming more strategic can make a significant difference.

This programme explores what school librarians need to know and do in order to become more strategic, and more effective, in their schools.

By the end of the course participants will have:

  • ained an understanding of the differences between being operational and being strategic and managing the balance between them
  • identified the main elements in thinking and acting strategically
  • explored strategies that have enabled school libraries to become more effective
  • considered how they might become more strategic

This programme will be valuable for school librarians who are interested in becoming more strategic inside their schools and who are able to work towards a more strategic role.

Sharon Markless

Sharon Markless is a senior lecturer in higher education in the King’s Learning Institute, and a consultant, and trainer with Information Management Associates. She has done research and development work in libraries for 24 years, and has just edited a book ‘The innovative school librarian’, working collaboratively with six school librarians.

Sample programme

  • What are the differences between being strategic and being operational?
  • Becoming more strategic: what background knowledge do you need to acquire before you begin?
  • Becoming strategic - where should you start in your school?
  • Moving forward : innovation and inspiration; positioning and prioritising
  • Formulating and maintaining your strategy

 


Using multimedia to promote your service

The internet is continuing to expand, not only in terms of size, but also with the provision of information in a wider variety of formats. YouTube for example is an important research tool, Flickr is widely used to store images, and podcasts are commonplace. These multimedia tools can however also be used to help promote the library and the information service you offer, as well as being a new way in which to provide information to your clients.

This one day programme will introduce information staff  to a wide variety of different tools in the areas of video, sound and presentation. The format will be practical and delegates will have an opportunity to use and create multimedia resources.
By the end of the course  participants will have:

  • created and used a Flickr account
  • created a presentation with embedded YouTube video
  • used software to create a podcast
  • considered ways in which these resources can complement each other

 -and will have created a resource to pull all of these items together.

This programme will be valuable for all information staff who want to explore the use of multimedia on the Internet, either as a way of query answering and/or of promoting the library service. It is not necessary for participants to have any technical knowledge prior to coming on the course, but a good understanding of the internet would be helpful.

Please note that all multimedia resources (photographs, video, audio) can already be made available for delegates, but it is also possible to incorporate an organisation's own promotional materials into the practical sessions.

Phil Bradley

Phil's background is in the information profession and he is a highly experienced trainer, web designer and Internet consultant.  He is the author of a number of books published by Facet Publishing and is well known for his Internet Q & A column in CILIP Update magazine.

Sample programme

  • Overview of resources
  • Getting started with Flickr – creating an account, uploading images, creating a group
  • Online editing resources for photographs
  • Creating a presentation, uploading it and embedding a YouTube video
  • Using previously recorded video, editing and uploading to YouTube
  • Using previously recorded audio to create a podcast
  • Embedding resources into a Wiki or home/start page or other resource.
  • Looking at other multimedia  resources


Previous CILIP Presidents

  • CILIP President 2011 Brian Hall
  • CILIP President 2010 Biddy Fisher OBE
  • CILIP President 2009 Peter Griffiths
  • CILIP President 2008 Bruce Madge
  • CILIP President 2007 Ian Snowley
  • CILIP President 2006 Martin Molloy OBE
  • CILIP President 2005 Debbie Shorley
  • CILIP President 2004 Maggie Haines
  • CILIP President 2003 Margaret Watson
  • CILIP President 2002 Sheila Corrall

If you require further information about a previous CILIP President please contact info@cilip.org.uk


Reader development

In this multi-media age, what is the role of libraries in encouraging reading among children and young people, and how can they fulfil it successfully? How can they engage reluctant and less able readers? What about boys’ reading? Appropriate resources, printed and digital, are just one component of the reader developer’s toolkit. There are many others that libraries can exploit to build and maintain reading enjoyment.

This popular course explores the ways children and young people engage with reading and examines effective methods for fostering it.

Library provision will improve as a result of participants’:

  • increased understanding of what motivates children and young people to read and the causes of reading difficulties and reluctance
  • knowledge of good practice elsewhere
  • practical ideas for meeting reading needs supportively
  • strategies for promoting reading, including virtual and face-to-face interaction, gaming and other popular activities
  • greater awareness of the value of different types of reading resources
    new ideas for exploiting them

This programme will be of benefit to children’s library staff  and other public library workers. The programme can be tailored for school and college librarians and schools library service staff, and is also very effective as cross-sector training. Please note that the course content can be adapted to specific age groups.

Anne Harding
Anne is an independent trainer. She specialises in effective provision for children and young people in school and public libraries, and in reader development with children and young people. She provides courses for national, regional and local organisations throughout the UK and beyond.

Sample programme

  • Attitudes to reading
    How do children and young people feel about reading and what is the role of libraries and library staff?
  • Reading promotion
    What are practical and successful methods for encouraging reading enjoyment?
  • Library resources
    What role do resources play, what types are appropriate, and how can they be exploited effectively?
  • Strategies for action
    What does the research say about effective practice, and what are the priorities for action?



Family learning

Family learning offers valuable opportunities for community engagement and has widespread benefits for families and providers. Good family learning transforms lives.

Children’s well-being, attitudes to learning and achievement levels improve, whereas parents and carers attain greater confidence, better family relationships and less social exclusion. For libraries and other cultural and heritage organisations, family learning programmes are an excellent way to gain new audiences and greater take-up of services and activities.

This course explores the value of family learning and identifies practical methods for supporting and delivering it. Provision will improve as a result of participants’:

  • increased awareness of the meaning and benefits of family learning
  • greater knowledge of current research
  • good practice case studies from around the UK
  • greater understanding of barriers to learning and ways to surmount them
  • new strategies for involving families
  • new ideas for appropriate content and structure for family learning activities
  • new ideas for effective partnerships
  • good methods for planning, monitoring and evaluating family learning projects

This programme will be valuable for children's librarians and other public library workers, Bookstart and SureStart staff. The course can be adapted to include practitioners from other cultural and heritage organisations, to benefit local partnership working.


Anne Harding
Anne is an independent trainer. She specialises in effective provision for children and young people in libraries, and in reader development with children and young people. She provides courses for national, regional and local organisations throughout the UK and beyond. She is an experienced family literacy tutor.

Sample programme

  • The role of family learning:
    what it is; why it is needed; its benefits; barriers to learning
  • Approaches to family learning:
    libraries’ role; partnership working; supporting learning effectively
  • Practical applications:
    content and structure for successful family learning activities
  • Policy and planning:
    promoting, planning, monitoring, evaluating family learning activities



Homework help

Homework help is a vital aspect of library provision for children. 

This practical course examines all aspects of effective homework support, and its educational underpinning. It includes hands-on exploration of a wide variety of homework case-studies.

Homework support will improve as a result of participants’:

  • increased understanding of the role and value of homework help and homework clubs in libraries
  • greater knowledge of the National Curriculum and current education practice and their impact on homework
  • greater awareness of children’s needs and learning styles and how to support them
  • increased skills
  • new ways to help children with special educational needs
  • insight into appropriate resources and methods for encouraging their effective use
  • ideas for effective homework clubs
  • extra ideas for promoting good research skills and reducing cut-and-paste and plagiarism

This programme will be of value to children’s library staff and others who help children and young people with homework on a day-to-day basis and in homework clubs. The programme is also appropriate for school librarians and as cross-sector training.

Anne Harding
Anne is an independent trainer. She specialises in effective provision for children and young people in school and public libraries, and in reader development with children and young people. She provides courses for national, regional and local organisations throughout the UK and beyond.

Sample programme

  • The role of homework help
    The value of homework help in libraries
    The role of library staff and the skills needed
    lLearning styles and methods for supporting them
  • The educational context
    The National Curriculum and up-coming changes to it, and their impact
    Educational thinking on homework
    Strategies for enhancing children’s and young people’s research skills
  • Case studies
    Homework tasks and ways to help children and young people with them
    Effective resources and methods for encouraging their use
  • Strategies for action
    Promoting, monitoring and evaluating homework provision
    Homework clubs
    Checklist for helping with children’s and young people’s homework



Early years library provision

Support for young children and their families is a crucial part of effective and inclusive public library provision. Staff need training to ensure that early years services are appropriate and successful.

This practical course will identify strategies for promoting the library to families with young children, engaging with them, and helping them towards a love of books and reading. It will include a hands-on activity exploring books and book use.

Early years provision will improve as a result of participants’:

  • increased awareness of the needs of families with young children and how libraries can support them
  • greater understanding of the Early Years Foundation Stage and its implications for library provision
  • awareness of good practice elsewhere
  • new ideas for successful rhyme and story times and other promotional activities
  • increased knowledge of language and literacy development
  • strategies for developing reading enjoyment and skills
  • greater confidence in choosing and using resources, and supporting children, parents and carers
  • greater knowledge of legislation and child safety issues

This programme will be valuable for children’s librarians and other interested public library workers, SureStart and Bookstart staff.

Anne Harding

Anne is an independent trainer. She specialises in effective provision for children and young people in school and public libraries, and in reader development with children and young people. She provides courses for national, regional and local organisations throughout the UK and beyond.

Sample programme

  • Early years - the context
    Language and literacy development in the early years
    The Early Years Foundation Stage areas of learning and development
    The role of libraries and library staff
  • Library promotion
    Effective promotion strategies
    Successful library activities for young children and their families
  • Library resources
    Appropriate resources for young children
    Ways to use and promote books effectively
  • Strategies for action
    Supporting parents and carers
    Legislation and child safety
    Priorities for action

 


Working with teenagers in library and information services

Library provision for teenagers is often regarded as problematic. Yet many libraries have excellent relationships with teenagers and are delivering services that are relevant, innovative and highly valued. Many involve young people directly in decision -making. Digital engagement is changing the ways teenagers connect with libraries. This course explores practical, cost-effective strategies for reaching this challenging and exciting audience.

The popular course examines the interface between teenagers and libraries, shares good practice, and identifies methods to enhance provision.

Services will improve as a result of participants’:

  • increased understanding of teenagers, their needs and expectations
  • greater awareness of current legislation, national trends and initiatives and their implications
  • analysis of the strengths and weaknesses of current provision and appropriate strategies for action
  • new ideas for meeting needs and breaking down barriers to  library use
  • improved knowledge of effective communication and behaviour management
  • increased understanding of the role of social networking
    increased confidence

This programme will be of benefit to children’s and young people’s library staff and other public library workers. The programme can be adapted to include school and FE college librarians.

Anne Harding
Anne is an independent trainer. She specialises in effective provision for children and young people in school and public libraries, and in reader development with children and young people. She provides courses for national, regional and local organisations throughout the UK and beyond.

Sample programme

  • Teenagers and their needs:
    Teenagers’ lives, needs and expectations and the implications for libraries
  • Library promotion:
    Activities, teenage reading groups, marketing, outreach, library environment 
  • Resources:
    Suitable resources and methods for exploiting them
  • Policy and planning:
    Policy implications and strategies for action

 


Supporting children with special educational needs

Children and young people with special educational needs (SEN) face numerous problems. Many experience social exclusion, are denied equal opportunities and their right to suitable library provision is insufficiently met. These are challenges for libraries. Not all library staff know that the Equality Act covers learning difficulties and other special educational needs, and many lack the confidence and understanding to support such children and young people appropriately.

This course explores special educational needs and identifies effective methods for supporting children and young people with learning and reading difficulties in libraries.
Library provision will improve as a result of participants’:

  • increased understanding of the needs of children and young people with learning difficulties
  • knowledge of practical ways to increase the value and relevance of the library and its resources to them
  • new ideas for supporting their reading and learning
  • extra strategies for selecting and exploiting books and other resources
    increased confidence when helping children and young people with learning problems

This programme will be of benefit to children’s library staff and other public library workers. The course can be tailored to include school library service staff, school librarians, college librarians and special educational needs coordinators.

Anne Harding
Anne is an independent trainer. She specialises in effective provision for children and young people in school and public libraries, and in reader development with children and young people. She provides courses for national, regional and local organisations throughout the UK and beyond.

Sample programme

  • Definitions:
    Learning difficulties and their implications for libraries
  • Support for learning:
    Supporting information and library skills
    Homework help
  • Resources and reading promotion:
    Suitable resources and ways to foster reading skills and enjoyment
  • Policy and planning:
    Policy implications and strategies for action

 


January 09, 2012

Charitable status for private schools: the judges say politicians must decide

It's time for Ed Miliband and Alan Milburn to grasp the nettle on charitable status, says Fiona Millar

• Response: Independent schools deserve their charity status

Which school sector has most reason to feel quietly satisfied as we start 2012? Free schools, benefiting from a high profile and capital investment at a time of cuts? Early converter academies with their artificially pumped-up budgets? The good fortune of both must surely be trumped by that of the private sector.

No mainstream politician appears interested or willing to challenge the role it plays in the national education system, it has the media firmly on board, its failing institutions can now be bailed out by the state, and attempts to use charitable status to make it more socially responsible appear to have been watered down by the high court.

The recent judgment in a judicial review brought by the Independent Schools Council against the Charity Commission marks a new chapter in a saga that has had as many twists, turns and false dawns as Downton Abbey. But it doesn't have to be the last one.

To understand why, it is necessary to go back to the early noughties when the Labour government, to its credit, started to think the unthinkable about private education and introduced a bill that removed the presumption that fee-paying schools should be charities, unless they could prove public benefit to a sufficient section of the community.

Before that, there had been little opposition to the idea that private schools just had to exist: educate an elite few and open their swimming pools at the weekend to justify their tax breaks of £100m a year.

A joint committee of the Commons and Lords, chaired by then backbench MP Alan Milburn, was tasked with scrutinising the bill and went further, recommending that private schools should be stripped of charitable status altogether, but given tax breaks if they could prove sufficient public benefit. For a split second it appeared that change might actually be on the way.

But the 2005 general election got in the way, and by the time the charities bill finally became law in 2006 (piloted through parliament by the then Cabinet Office minister, Ed Miliband), it had become victim to a classic piece of woolly New Labour triangulation, probably designed to keep the Daily Mail happy. Schools would have to prove public benefit, but the government wouldn't legislate for what that meant in practice.

Instead, the Charity Commission was given the job of issuing guidance on the public benefit test and monitoring how fee-paying charities performed. But the private schools didn't like the guidance – in particular, the requirement to provide bursaries, which were too costly. Hence the judicial review.

The judgment at the end of last year was more nuanced than the outright victory for the ISC suggested by some headlines. The Charity Commission must rewrite sections of its guidance. But the court also found that private schools must provide more than "tokenistic" benefits for those who can't afford the fees, especially if they "gold plate" their services by offering luxuries such as beagling, polo and private golf courses.

In one sense we are back at first base. Individual school trustees will be free to decide what constitutes more than tokenistic benefit in their area, and legal challenges to certain schools may be the only means of holding this small but powerful sector to account.

But in response to an intervention by the Education Review Group, a group of education experts, academics and lawyers, about the "disbenefits" of private schooling and their impact on social mobility, the judges made two powerful statements. The first was that these were contentious issues that "should be of concern to all members of society". The second, that they require a political, rather than judicial, resolution.

They were right – the private sector is a serious policy issue. It affects the intake of many urban schools; provides an unfair advantage to better-off families in a highly competitive higher education sector and jobs market; and divides, rather than brings together, young people from different backgrounds.

Coincidentally, the two men who were pivotal to the debate in 2004 – Ed Miliband and Alan Milburn – are now in positions, as leader of the Labour party and social mobility adviser to the coalition, to say something about this. They could and should restart the debate where it must be rooted – in the political and legislative, rather than charitable and regulatory, arena.


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Student protesters get evicted by universities

Some universities are using force and the courts against their own students. Are they going too far?

"Five people were sleeping there that night. At around 6am, I start hearing noises outside. I'm on the top floor, looking up, and the roof hatch is barricaded. They're trying to smash it in and it's not going, so they start smashing in the ceiling. They entered through the roof. There were around 15 bailiffs, all in black, one or two wearing balaclavas, with sledgehammers."

This is an account of the forced eviction on 22 December of five University of London students sleeping in a previously unused building leased by the School of Oriental and African Studies (Soas). The building, known as the Bloomsbury Social Centre, was being occupied by up to 60 students and used as a hub for campaign organisation.

The student who spoke to the Guardian says that, despite considerable experience of taking part in heavily policed demonstrations, this was "one of the most intimidating and traumatising" responses to a non-violent protest he had ever encountered.

The eviction followed another on 26 November at the University of Birmingham, in which students occupying a bungalow as part of the national solidarity action in the runup to the 30 November strikes were ordered to vacate.

As well as asking the court for a possession order, Birmingham's university management also applied for an injunction to prevent those students from protesting on any part of the campus. The injunction was granted and is effective for 12 months.

Travelling northwards, Sheffield University recently applied for a high court injunction after students occupied a lecture theatre on 30 November. The application was withdrawn after the student union argued that the wording of the injunction would curtail protest on any other part of the campus.

Sheffield's management backed down, but, despite a statement saying it "certainly would not wish in any way to constrain legitimate debate, discussion and protest", the university obtained a possession order, which means it is now able to evict students from any buildings "which are occupied for the purpose of a sit-in protest or any other unauthorised occupation".

It has been uncommon until now for UK universities, which regard themselves as liberal bastions upholding freedom of expression, to involve outside authorities – essentially the state – in their internal governance.

Given the radical policy changes affecting higher education, the harsh economic times and unemployment figures, it doesn't seem likely that students are going to stop demonstrating any time soon. So should we expect to see more such action from universities? And how should university leaders take decisions about which protests to support and which to stifle?

All three universities above were asked if their vice-chancellors or other senior management would be interviewed to explain how they reached their decisions to involve the courts. None agreed, preferring instead to issue statements.

The issue seems to touch a nerve, and other senior university leaders seemed reluctant to discuss the ethics of universities battling against their own students. Many vice-chancellors may be wondering what action to take, waiting to see how far others go – and whether court actions are successful.

At the University of the West of England, the deputy vice-chancellor, John Rushforth, notes that institutions may take different approaches to protest depending on how they perceive themselves. "I don't say this in a negative way, but we're not Birmingham – our focus is on our students, whereas theirs is on their research," he says. "What we're here to do is encourage people to become citizens and if citizens in a democratic society can't protest, then there's something that's gone wrong."

Rushworth says, however, that UWE would not tolerate protestors creating significant disruption to other students or staff. The same reasoning is expressed by Soas, Birmingham and Sheffield. But there is a growing tension between this position and the view of those students who believe that for demonstrations to be effective, some level of disruption is required, or inevitable.

Dannie Grufferty, NUS vice-president, says: "Those universities that have cracked down on protest claim it is for health and safety reasons, but this seems like an excuse. It feels much more like they're trying to have a very authoritarian level of control on campuses. Part of the role of universities is to foster a culture of debate among students, and banning protest does the complete opposite."

Meanwhile, student representatives are disillusioned at what they feel is the way some university managers have dealt with protestors in bad faith.

At Soas, students' union co-president Arianna Tassinari, who was involved in mediating discussions between management and occupiers, claims that students had offered to vacate the Bloomsbury Social Centre on 23 December and that there was no indication in their final meeting with Soas that bailiffs would be used, and therefore the forced eviction on 22 December came as a "huge shock".

Soas says its reason for wishing to end the occupation was that a planned refurbishment was unable to start and contractors still had to be paid. But Tassinari says that while "occupations are always difficult situations, putting the interests of some parts of the school against another, I think it was irresponsible and disproportionate to send in the bailiffs. Soas should have done more to achieve a peaceful exit."

Universities clearly have a duty of care, and a central point on which Birmingham University depended in its application to the court relates to "significant safety issues" at the bungalow being occupied, given the number of students inside.

But Birmingham's decision to seek an injunction against occupying property on any part of its campus against this group of students is described as "aggressive" by human rights group Liberty. "Universities should be places where ideas and opinions can be explored and they should be engaging with the students in their care – not criminalising them," says Liberty campaigns co-ordinator Sabina Frediani.

However, it may be that students will start to find themselves prevented more often from the traditional means of protesting. Soas says plainly that it "does not accept occupations of its buildings as a legitimate form of protest". Birmingham says that its injunction only affects those who were subject to that particular eviction, but the students' lawyers disagree, saying that the wording of the order – the defendants were termed "persons unknown" – could be interpreted far more widely than that.

Reputation, disruption, unlawful actions, health and safety, and heavy financial cost, set against youthful idealism and some of the most dearly held principles of a free society – it's a tricky set of interests to balance at a time of social and economic upheaval, and universities and students will doubtless be watching the courts and their peers keenly to see which way the scales will tip.


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Working with children and young people

CILIP Onsite training courses focus on learning through interaction, discussion and participation.  Our highly skilled trainers are chosen not just for their sector experience but also for their facilitative skills.


Pupils need to understand computers, not just how to use them

Out of 28,000 teachers who qualified in 2010, just three individuals had a computer-related degree. What is going wrong in ICT teaching, and what can be done to remedy it?

When her laptop stopped working recently, 15-year-old Hannah took it apart and diagnosed the problem, before ordering and fitting replacement parts. She is visibly proud of her achievement, something she says she wouldn't have been able to do had she not studied computing at school. "In the past, I just used computers," she says. "Now I'm interested in how they work."

Hannah is a pupil at Townley grammar school in Bexleyheath, Kent, one of just 150 in the country currently offering computer studies at GCSE. In just over a year pupils have learned programming skills in Microsoft's Visual Basic and JavaScript, which has helped them to develop their own games, websites and online tools.

"What really appeals to me is the problem solving," says year 11 student Krupa, who is swotting up on the binary numerical system (the "language" of computers). "There's a lot of interaction with the programming language – not simply writing it, but you also have to understand how and why things work or don't work, troubleshoot the code, and find out how to make things move and function on screen."

Hers is the first cohort of pupils to take the GCSE, which is so new that the examining board, OCR (the only one to offer the subject), hasn't yet produced a textbook. The school has also introduced programming for years 7 and 8, in the hope that more pupils will be inspired to go on to GCSE. Students start by stripping down a computer, before moving on to games and website development using visual programming software such as Scratch and basic html coding.

The decision to introduce computer studies at the school came about because teachers were concerned that the ICT curriculum – centred around "Office-based" applications such as Word, PowerPoint and Excel – was not preparing young people for the jobs and careers they might go on to in the future. "The emphasis was on students as consumers rather than designers and developers," says Nevita Pandya, deputy director of learning for computing at the school. "But children are digital natives – they are already using all of this technology. We felt we should be making more of that, rather than making them study what they already knew ... and if schools aren't promoting computing, where is the next generation of developers and programmers going to come from?"

Teachers and industry professionals have spent years lobbying the government on the need to have computing on the curriculum – with limited success. The turning point came last August, when Google's chief executive, Eric Schmidt, publicly attacked the UK for failing to capitalise on its record of innovation in science and engineering, saying the country that invented the computer was throwing away its "great computer heritage" by failing to teach programming in schools.

Since then, the education secretary, Michael Gove, has "sat up and listened", says Ian Livingstone, one of the founders of the gaming company Games Workshop. He co-authored an influential report for the National Endowment for Science, Technology and the Arts on the future of the UK gaming industry, which concluded that it was losing its edge on the rest of the world.

According to Livingstone, Schmidt's speech has opened the door for campaigners to have "meetings with senior people at the Department for Education" but, he says, this isn't enough.

Both David Cameron and Gove have said publicly that computer science should be taught in schools, but have yet to make a firm commitment to adding it into the curriculum. This may be because the government is currently reviewing the national curriculum, with findings expected next year for implementation in 2014.

The irony is, says Livingstone, that until 20 years ago, computer studies was taught in schools. So what went wrong?

The shadow education minister, Stephen Twigg, was quick to point the finger at the coalition when a recent Ofsted study criticised the quality of ICT teaching – despite the fact that this government has been in power for less than two years. When the Guardian contacted Twigg's office, a spokesperson said he didn't want to comment on Labour's role in the demise of computing. In a speech last week Twigg called for more rigour in ICT, saying: "For too many pupils, computer teaching can be little more than a glorified typing course."

But experts say there are a multitude of reasons why the teaching of computing has fallen out of favour. Some, like Brock Craft, from the Institute of Education's London Knowledge Lab, say economics could be to blame. "In the 1990s and early 2000s, there was this shift towards the offshoring of IT skills. Companies thought they would save money by sending coding to be done by the sub-continents or cheaper markets – and, to some degree, that has proved true."

Others think changing demands from employers could have a part to play. "Over the last decade or so, many employers have been keen to attract school-leavers fluent in simply using computers … so this may well have influenced the way the curriculum has developed," says Professor Simon Peyton Jones, chair of Computing At School, a working party made up of parents, teachers and industry professionals. What experts do agree on is that specialist teaching – or rather a lack of it – has been a major factor.

Peyton Jones points out that since the PGCE in IT has only been around for a decade, the perception of the subject hasn't really developed beyond a "low-status, low-achieving subject, often taught by geography teachers with a spare period". As a result, computing graduates are far more likely to go into programming or software development than into teaching. The figures are staggering – according to the General Teaching Council, of the 28,000 who qualified as teachers in 2010, just three had a computing-related degree.

An overhaul of teacher training in the subject is also vital; if new entrants to the profession are not encouraged to venture beyond spreadsheets and presentations, then progress is likely to be slow.

If the government acts promptly, progress could be made in a matter of years, say campaigners. So with the government expected to announce its digital strategy for schools this week, what have campaigners got on their wish list?

The Association for UK Interactive Entertainment recently launched the Next Gen skills campaign – an initiative that has the backing of big industry names such as Microsoft, Google, Sony and Nintendo and also the Guardian – calling for fundamental changes to the secondary education system, including the introduction of a computer science course within the national curriculum.

Peyton Jones would like the government to go one step further, adding computer studies to the list of science subjects eligible for the Ebacc, which measures how many pupils achieve a good GCSE in English, maths, science, a language and a humanities subject.

For many of the girls at Townley grammar, studying computers has been life-changing. Many say they have their own web development or programming projects on the go at home. Hannah says she definitely wants to be a software developer, while Krupa says she wants to work in nanotechnology. Her classmate Ebi had been set on studying medicine at university – now she's thinking about computing.

As staff at Townley grammar have found, big changes can happen on small budgets. Introducing computer studies to the school hasn't required any new resources – just enthusiasm and commitment from teachers.

Emma Mulqueeny, co-founder of the Coding for Kids movement – a group of young people, teachers, parents and developers – says one thing schools can do, inexpensively, is to set up computing clubs. Her vision would be a nationwide network of clubs in every school, starting at primary level. "Most schools have huge IT suites. Teachers are keen to learn, industry professionals are keen to help. That – along with government backing and support – could go a long way."


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Computing on the Guardian Teacher Network

This week on the Guardian Teacher Network, there are resources to use in the classroom, but also plenty of other ideas to inspire pupils about computing

This week on the Guardian Teacher Network there will be a collection of blogs and info for any teacher wanting to bring the world of computing into their classroom – to engage pupils in code and programming and to de-bunk the myth that computing is only for geeks, nerds – and boys.

As part of the Guardian's Digital Literacy Campaign, the network has teamed up with some of the foremost thinkers and educators to bring you not only resources to help you in the classroom, but ideas, opinions and more.

There will be a blog from Manchester Girl Geeks – a not-for-profit group that arranges workshops and events for girls (and women) interested in science, technology, engineering and maths. In addition, the GTN has the top 10 resource treats to share with you from teacher Alan O'Donohoe. O'Donohoe has included in his top 10 resources Scratch – a programming language that can be used in primary and secondary schools to create games, animate, or basically to get anything to walk/talk/sing/dance/bounce/fly. You can take a look at it here.

If you would like to know more about code, O'Donohoe suggests taking a look at Codeacademy – a website that helps people to discover what computer programming can be like. For older pupils there is the chance to be a "code hero" by taking part in a game that teaches you how to make games and save the world with a code gun that shoots Javascript. This software will help students to master code from the inside out, to make games and apps of their own. You can find out more about it here.

O'Donohoe, who is the founder of Hack 2 the Future events, which encourage children, parents and teachers to find out more about creating games, programming and computing, will also be blogging about Hack 2 the Future and how to get involved.

Emma Mulqueeny from Rewired State will also be talking about other great resources to use, including Alice. Alice is a website offering free educational software that teaches students computer programming in a 3D environment.

But most of all, the network is hoping that Guardian readers – teachers, educators, parents, techno-freaks and techno-phobes – will take part: log on to the blogs, share resources, explain what things you need – and we will do what we can to provide them.

The Guardian Teacher Network has almost 100,000 pages of lesson plans and interactive materials. To see and share for yourself go to teachers.guardian.co.uk. There are also hundreds of jobs on the site, contact us for a free trial of your first advert: schoolsjobs.guardian.co.uk.


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ICT at school is boring, children say

Children would rather learn to design games in school ICT lessons than do 'boring' stuff they know how to do already

David Whittaker, 12, Birkdale high school, Southport, Merseyside

ICT is boring. At school we go in, sit down, the teacher explains what we are going to do, and then we just get on with it. Every lesson we are learning how to use Microsoft and Excel and making documents. I'm not really good with computers so it's not fun. But I like using my laptop at home to go on Facebook and play games – I'm good at that. I've always wanted to design my own game, I really wish we could learn how to do that at school; I'd make a really good one and share it with all my friends.

Stephanie Wieder, seven, Devonshire House preparatory school, Hampstead, London

At school they teach us how to type very fast and let us draw pictures on the computers using something called Colour Magic. I'm quite excited because our school is going to get Skype soon, which lets you to talk to people through the computer – you can even see their faces.

I want to be a vet when I'm older and it would be really fun to learn how to use the internet to find animals. And you know how you do paintings like Picasso? I want to learn how to do that on the computer. I wonder if they'll teach us in high school.

Billy Wharmby, eight, Lostock primary school, Greater Manchester, Lancashire

On the computers at school we draw pictures and, once, we had to write a poem and then save it on the laptops. I don't like it that much because it was too much like hard work. Watching videos and playing games on the computer at home is much more fun. I play this one where you've got a python snake and you have to feed it once a week – that's really cool. I've also got an Xbox 360. I play football games and I'm very good actually. I have about 26 computer games but I only play on about two of them.

Abigail Dodwell, 13, Warden Park school, Haywards Heath, West Sussex

Our IT lessons at school are mainly on Microsoft Office, Excel, Word, PowerPoint. I find the lessons tedious because we know quite a lot of those things already. I have a Mac at home so I'd quite like to learn how to use more stuff on that. Pages and Keynote are the Mac equivalent of Word and PowerPoint, which I use all the time for my homework. The only way I know how to use that stuff is by asking my parents and looking on the internet.

Avril Cosh, nine, Lenzie Moss primary school, Glasgow, Lanarkshire

We use the computers at school to find information for different subjects and we do Dance Mat typing, which helps you to type faster and better. We also use this thing called Colour Magic where we can do drawings and stuff. My favourite subject is art and if I could make my own computer game I'd probably make an art game. We've got four computers at home. I use them for playing games and homework. I also know how to take pictures off our camera and put them on the computer.

Oliver Hancock, 13, Dorothy Stringer school, Brighton, East Sussex

Students need to be taught more about the history of computing. Many of my peers have never heard of Steve Wozniak (the Apple founder) or the Altair 880 (the first personal computer), but they happily use their iPods and Macs oblivious to their roots and the people – who they would probably call nerds – involved in creating them. If we can understand those roots then we can work toward a better and more exciting future in IT.

Ellie Magee, 12, Rivington and Blackrod high school, Bolton, Lancashire

We are taught how to save documents and search for simple information, but we are on the internet at home and do most of our homework on the computer so we know how to do that. So IT lessons are kind of boring and we all really want to say to the teachers that we already know what we're being taught. I wish we could learn how to do graphics, how to make a game or how to use Facebook safely – then we'd feel like we were actually learning something useful. I want to be a dancer or an actress when I'm older, so I'd like to learn how to look up videos to help me with my acting.


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Raspberry Pi device will 'reboot computing in schools'

A tiny computer called Raspberry Pi and costing £20 is the big hope for this year. But most of the orders come from private schools

Eben Upton was an academic working in computer science at Cambridge University when, five years ago, he began to notice a disturbing trait among the applicants he was interviewing for degree course places. "None of them seemed to know enough about what a computer really was or how it worked," he says. "I found it worrying."

What Upton realised was that schools weren't teaching pupils the basics of computing any more – they were just teaching them how to use software. "Children were learning about applications, which are pretty low-value skills. They weren't being properly equipped to think about how computers are programmed, about how they're built and how we make them work."

That, says Upton, had led not only to a decline in the quality of candidates for university degree courses, but also in the number of applicants. "Computing wasn't being seen as the exciting, vibrant subject it should be at school – it had become lacklustre and even boring," he says.

The answer, Upton believed, lay in the development of a computer that would give children the knowhow and inspiration they were missing. "What was needed was a return to an exciting, programmable machine like the old BBC Micro; and it had to be affordable, say around £20, so every child could potentially have one."

Upton gathered a group of like-minded teachers, academics and computer enthusiasts around him, and the dream of the Raspberry Pi – a cheap, credit-card-sized, programmable computer – was born. Last week, the first prototypes arrived at his Cambridge laboratory; by the summer he hopes they'll be available in some schools, and by September he hopes they'll be starting to make a real difference to the teaching of computing across Britain.

The first 10 devices are being auctioned on eBay, with some bidders pledging more than £2,000 for a machine that will retail at around £22. But why? Upton hopes it signals support from the computer community for Raspberry Pi as a concept, as well as speculation that early models will one day be worth high sums. "We're a charity, and our ambition is to keep the costs as low as possible to enable as many schools as possible to invest in it for their students," he says.

Until now, though, inquiries from independent schools have outnumbered those from state schools, by around five to one. "My hope is that businesses will sponsor their purchase for less advantaged schools as well," he says.

At Kesgrave high school in Ipswich, a state school, computing teacher Clive Beale is eagerly awaiting the machines. "There's not been anything like it for 25 years," he says. "We'll boot it up and it will just blink at us – we'll have to tell it what to do. It's going to give pupils a chance to be creative."

He says computing has been neglected in schools for years. "Not only have we not given students opportunities to learn programming, we've also failed to encourage what I'd call computational thinking, which is a way of thinking about and solving problems ... it has applications across the curriculum, so it's something pupils would gain enormously from knowing about."

And the number of pupils choosing the subject for A-level is going down. "I currently have three students in my year 13 class, compared with as many as 20 in year 13 classes in other subjects," he says.

Beale is pinning his hopes on the device – named because of the computer industry's fascination with fruit, and because the program it first used was the Python. "The Raspberry Pi is going to reboot computing in schools, and lots more young people are going to get interested in it as a result."

Professor Simon Peyton Jones, who chairs the Computing at School working group, says one of the key features of the gadget is that it will give children the chance to "mess around". "The computers that children currently come into contact with are mission critical for either their family or their school – they're not computers they can be allowed to mess up. But this is a machine children can fiddle with." He believes every child should have some knowledge of computing. "We understand that physics, for example, is a subject children need to have at least a basic understanding of, because it plays a key role in the world. It's the same with computer technology: do we want the adults of tomorrow to see it as a mysterious box they can't understand, or do we want them to have a sense of how to master it?"

• Additional reporting by Jessica Shepherd


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Wok research: bigger is not better

Using a large wok can cause injury to the upper body, research shows

The Effect of Wok Size and Handle Angle on the Maximum Acceptable Weights of Wok Flipping by Male Cooks, a report in the journal Industrial Health, does more than its title reveals. It also shows how to standardise an intricate physical test.

Many professional wok-users use a big one. Almost all of those woks have a straight handle. That's bad, say Swei-Pi Wu and Cheng-Pin Ho at Huafan University, and Chin-Li Yen at National Pingtung University of Science and Technology, Taiwan.

"[We found that] a small wok [about 36 centimetres across] with an ergonomically bent handle is the optimal design, for male cooks, for the purposes of flipping."

Professional Asian cooks are prone to shoulder, neck, lower back/waist and finger/wrist aches and injuries. Wok-flipping brings some glaring risk:

"The repeated action of swinging the wok up and down, to quickly stir the food in the wok, involves extensive arm and wrist movement, especially dorsi flexion, palmar flexion and wrist radial and ulnar deviation. This non-neutral posture, accompanied by high torque and a high rate of repetition is very apt to cause cumulative trauma disorder injuries in the user's upper extremity."

Wu, Ho and Yen had 12 experienced Chinese cooks repeatedly flip woks of three different sizes, with handles at five different angles. The tricky part was standardising the repetitions for all those people over all those wok-size-and-handle-angle combinations.

Their main tool used was a loudspeaker. They required the cooks to follow a strict protocol. The central part ran like this:

Flip the wok nine times, adding or removing soybeans if the wok feels too light or too heavy. The loudspeaker says: "Adjust the weight, for the last time!" Flip once more.

The loudspeaker says: "Please hold the culinary spatula!"

The loudspeaker says "Ready!", then two seconds later says: "Begin!"

Lift the wok and shake it, three times, with the non-dominant hand, lifting the culinary spatula with the dominant hand, "to perform the simulated food stir-frying task, first from right to left and then from left to right and from front to back, three times in total". Then put the wok down. Repeat this cycle eight times.

Wu is an old hand at creating such tests. In 1995 he and a colleague published a study called Effects of the Handle Diameter and Tip Angle of Chopsticks on the Food-Serving Performance of Male Subjects.

Three years earlier, he and a different colleague had published a treatise called An Investigation for Determining the Optimum Length Of Chopsticks.

Those two studies left some gaps in our knowledge of chopstick optimisation. A researcher named Tam Chan filled those gaps in 1999 with a paper called A Study for Determining the Optimum Diameter of Chopsticks.

(Thanks to Derek R Smith for bringing this to my attention.)

• Marc Abrahams is editor the bimonthly Annals of Improbable Research and organiser of the Ig Nobel prize


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Branding the library and information service

Everywhere we look we see brands, logos and the vestiges of corporate identity.  Our customers live in a branded world.  But how much consideration do we give the library brand?

This programme will help labrary and information staff to rethink what the orgniasation's  library means in this context and how to revitalise the service’s brand.

By the end of the programme participants will have:

  • gained an understanding of  what branding really means and its importance in a marketing context
  • reflected on what ‘the Library’ means to our customers and what it can mean
  • explored how to understand your brand identity and what it means to different groups
  • identified how to capture brand DNA
  • focused on strategies for internal branding
  • recognised the importance of developing appropriate and consistent brand messages
  • learned  how even negative brands can be revitalised

The programme will be of benefit to senior managers who devise or influence library policy, including the development of the library brand at a strategic level. It will also be valuable for staff responsible for co-ordinating library marketing, including the implementation of branding strategies at an operational level.

Antony Brewerton
Antony is a Chartered Librarian and Fellow of CILIP as well as being a qualified marketer and Associate of the Chartered Institute of Marketing.  He is an award-winning library marketer who has lectured and published widely on this theme.

Sample programme

  • What is ‘branding’ … and why is it important?
  • The Library brand
  • Establishing your brand identity
  • Brand DNA
  • Internal branding
  • Brand messages
  • Can a (negative) brand change its spots?
  • Final thoughts


Critical appraisal skills for healthcare librarians: building on the basics

Healthcare librarians are increasingly expected to include critical appraisal in their portfolio of expertise.  If staff already have a basic understanding of what critical appraisal involves and would like to build on what they know, or are simply curious to know what else they should learn to increase their competency, then this workshop will be very valuable.

By the end of the course participants will have:

  • investigated how to critically appraise a variety of research papers
  • acquired a solid grasp of the statistics relevant to critical appraisal
  • learned how to make immediate sense of research results
  • gained familiarity with the terminology and methodologies commonly used
  • extended their critical appraised skills to a wider range of research papers than are usually considered in basic critical appraisal courses
  • explored different ways of writing a critical appraisal report
  • reflected on the role and responsibilities of a critical appraisal facilitator

The course will benefit information and healthcare professionals working in medical schools, hospitals, pharmaceutical companies and other healthcare organisations. It is suitable for staff who have attended or facilitated a critical appraisal session, or already have a basic understanding of what is involved in critical appraisal and are hungry for more. It is also seful as a refresher programme for those who need to consolidate what they know. Please note that this is not a course on evidence based medicine, research methodology or medical statistics.

Alain Besson
Dr Alain Besson, Academic Services Manager, Queen Mary, University of London, has extensive experience of teaching critical appraisal at Barts and The London School of Medicine and Dentistry, and is accredited by CASP, the leading teaching and learning organisation for critical appraisal in evidence-based practice.

Sample programme

  • Refresher - critical appraisal of systematic reviews, RCTs and quality research
  • What is the bottom line? Making immediate sense of research results
  • Critical appraisal of guidelines, public health reports and other types of  research
  • Writing a critical appraisal
  • Teaching and facilitating critical appraisal

 


Critical appraisal skills for healthcare librarians: the basics

Critical appraisal skills are sometimes perceived to be beyond the boundaries of library and information practice. This course challenges that view and provides a solid introduction to the process and techniques used when critically appraising research papers in the healthcare field.

This programme  is designed to give particpants the skills to critically evaluate research papers and interpret their findings.

By the end of the course participants will have:

  • gained a clear understanding of what is meant by 'critical appraisal'
  • reflected on the relevance of critical appraisal to LIS
  • distinguished between different types of study design and research methods
  • critically appraised 2 different types of research papers
  • discovered how to use toolkits for rapid appraisal of systematic reviews and randomised control trials
  • earned from examples how to distinguish between good and poor quality research papers

This introductory programme is suitable for all LIS professionals working in the healthcare field. This is not a course on evidence based medicine or medical statistics, and no prior knowledge or experience of critical appraisal is required.  It will benefit information and healthcare professionals working in medical schools, hospitals, pharmaceutical companies and other healthcare organisations.

Alain Besson
Dr Alain Besson, Academic Services Manager, Queen Mary, University of London, has extensive experience of teaching critical appraisal at Barts and The London School of Medicine and Dentistry, and is accredited by CASP, the leading teaching and learning organisation for critical appraisal in evidence-based practice.

Sample programme

  • Critical appraisal - what is it all about?
  • Critical appraisal of quantitative research
  • Group session: critical appraisal of a systematic review
  • Feedback from groups
  • Qualitative research vs. quantitative research
  • Group session: critical appraisal of a qualitative research study
  • Group session (cont’d)
  • Feedback from groups

 


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